Handling Resolve Failures

If a job failure occurs during the resolve stage, troubleshoot the solution offered by the Dependency Resolver with these checks.

• Open the Host Progress window of a failed host and check for manual intervention points. Handle the manual procedures and rerun the job.

• Open the Job Log of a failed host. Carefully check components and actions in the job. For example, you might have created a profile that demanded conflicting actions on some components. Recreate the job without the problematic components.

• Change or create a policy that causes the agent to look for a different DR for the job. The confirmation policy should Not Allow the components listed under the failure reason to receive the failed actions.

  You might find it helpful to review the Resolve Log of the failed host. Open the Preferences window of the selected host to find the directory and file name of this log (see Host Preferences – Logs).