This troubleshooting guide provides instructions for resolving common problems encountered with SunSM Update Connection – Enterprise software.
This manual is intended to be used by anyone who is charged with solving problems with Sun Update Connection – Enterprise.
To effectively use this book, you should be familiar with the following:
Your client and host operating systems
Basic Linux and Solaris commands
Common X Windows actions
You should understand Solaris dependency issues and Linux dependency issues, and know how to use applications in X Windows. If you manage Solaris hosts, you should be familiar with basic Solaris commands. In general, you should be familiar with the hardware systems and network of your organization.
In addition to this book, find more information in the following publications.
Sun Update Connection – Enterprise 1.0 Administration Guide
This book includes procedures for installation, customization, backup and restore, support of Shared Resources, and advanced configurations. This book also includes explanations of solutions for Linux and Solaris technology, servers in the solution, and security.
Release Notes
This book includes new features, platform support, problems and issues.
Third-party URLs are referenced in this document and provide additional, related information.
Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
The Sun web site provides information about the following additional resources:
The following table describes the typographic conventions that are used in this book.
Table P–1 Typographic Conventions
Typeface |
Meaning |
Example |
---|---|---|
AaBbCc123 |
The names of commands, files, and directories, and onscreen computer output |
Edit your .login file. Use ls -a to list all files. machine_name% you have mail. |
AaBbCc123 |
What you type, contrasted with onscreen computer output |
machine_name% su Password: |
aabbcc123 |
Placeholder: replace with a real name or value |
The command to remove a file is rm filename. |
AaBbCc123 |
Book titles, new terms, and terms to be emphasized |
Read Chapter 6 in the User's Guide. A cache is a copy that is stored locally. Do not save the file. Note: Some emphasized items appear bold online. |
The following table shows the default UNIX® system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.
Table P–2 Shell Prompts
Shell |
Prompt |
---|---|
C shell |
machine_name% |
C shell for superuser |
machine_name# |
Bourne shell and Korn shell |
$ |
Bourne shell and Korn shell for superuser |
# |