Installation

This section describes known issues of N1 Provisioning Server installations.

Different Usernames and Passwords Not Allowed for Multiple Shelves

At the initial installation of the shelves, you must use a common username and password for all shelves during the installation.

After completion of the installation, you can modify the username and password on any shelf and update the database to reflect the changes using the device command. All other discovery commands permit the use of multiple username and password combinations. (4849704)

System Controller and Switch Login

Presently, the installer utility accepts only one username and password for all chassis switches and system controllers. Therefore, you must assign the same username and password for all system controllers and chassis switches. (4856821)

Segment Manager Cannot Instantiate Farm Manager

After installing the N1 Provisioning Server software, the Segment Manager sometimes is unable to instantiate the Farm Manager. To resolve this issue, restart the Segment Manager by executing the commands sm -stop, then sm -start from the control plane server. (4856825)

Disk Copying Failure

After installing the N1 Provisioning Server software, you must add properties to the file /etc/opt/terraspring/tspr.properties before activating any farms.

Add the following lines to the file /etc/opt/terraspring/tspr.properties

com.terraspring.stm.client.ScriptCopyInterval.pingInterval=60
com.terraspring.stm.client.ScriptCopyInterval.pingTimeout=300

(4856862)

System Controller Responds to Old and New IP Address

When you change the Internet protocol (IP) address of a system controller using the command setupsc, the system controller begins to respond to the new IP address and also continues to respond to the previous IP address. If the previous IP address is in use by another device, connectivity issues to the other device can develop. To resolve this issue, issue the resetsc command on the offending system controller. After the system controller successfully boots, it only responds to the newly assigned IP address.

As a precaution, always issue the resetsc command after changing an IP address.

(4857745)

Removing the /images/__imageserver_profile__ File

When you upgrade the N1 Provisioning Server software from version from 3.0.4.7 to a higher version, the /images/__imageserver_profile__ file from the older version still exists on the image server and contains clear text passwords. Manually remove this file. In case of a new installation of the software, all passwords are encrypted. (4874099)

Image Subnet Mask Length for N1 Provisioning Server Installation

The image subnet mask length for the N1 Provisioning Server installation must be 24. (4891850)

N1 Provisioning Server Software Installation on Chassis

The N1 Provisioning Server software installation requires the presence of at least one chassis in the data center. (4919187)

Installing a Separate Image Server

Use the NFS option when installing a separate image server. The installer utility does not support installing a separate image server using the FTP option. (4924851)