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N1 Provisioning Server 3.1, Blades Edition, System Administration Guide

Troubleshooting Farm Device Failure

Upon the detection of a farm device failure, the monitoring software sends a device DOWN event to the segment manager of the N1 Provisioning Server that manages the farm.

Note –

The monitoring software sends a device DOWN event only for active farms.

When the segment manager receives a DOWN event from the monitoring software, the segment manager performs the following procedures:

  1. A blocked replacePhysicalDevices request is sent to the farm manager of the farm that owns that device.

  2. A critical error message is logged into the log file to alert operations. The critical message that the segment manager generates contains the failed device's name and the corresponding farm ID.