Problems Getting Your Passwords

Unknown site number 

Check the licensing agreement for the site number or contact the individual in your organization who signed the licensing agreement. If you still can't get the site number, contact your SunSoft vendor. 

The network domain names are not associated with the site number 

Confirm the site number. If it is correct, you may be requesting passwords for a domain not associated with your site as described in the license agreement. If you want to add or delete domain names, obtain a Site Identification form from your SunSoft vendor.