Backup includes a script called nsr_support that generates an exhaustive diagnostic report. Typically, you run nsr_support only at the request of SunSoft Technical Support. Redirect the output of the script to a file and then e-mail the file for analysis. To run the script and redirect the output, become root on the system and enter the nsr_support command at the shell prompt:
# nsr_support > /temp/filename |
For further information about the nsr_support command, refer to the nsr_support man page.