Uninstallation Issues

This section describes known issues with uninstallation.

Uninstallation Window Displays CenterRun 4.0 (4125)

After upgrading a 4.0 Windows version of the Local Distributor or Remote Agent to the N1 Service Provisioning System 4.1, if you uninstall that application, the title of the uninstallation window displays CenterRun 4.0.

Workaround: The uninstallation program proceeds properly. Ignore the erroneous title.

Side-by-Side Upgrade of a Windows Master Server Uninstall Fails (3927)

When you are performing a side-by-side upgrade of a Windows Master Server, immediate uninstallation will fail. Uninstallation may require manual intervention and reboot in order to complete.

Workaround: Stop the Master Server service from the Services application in the Windows Control Panel before running the Master Server uninstallationl. After the uninstallation completes, the Master Server services are still present. Reboot the machine to remove the Master Server services entries in the Services application in the Windows Control Panel.