N1 SPS Software Does Not Start After Reboot if SSL Connectivity Is Selected During Installation (6575906)

During the Sun N1 Service Provisioning System installation program, if you select an SSL selection, and select to reboot the host system after the installation, the N1 SPS software does not start after the reboot.

The following message is displayed in the /var/svc/log/application-management-spsra:default.log file.

Invalid password. The password has to be greater than 6 characters in length
Please enter the plaintext password for keystore:stty: : No such device or address

This issue occurs on systems that are running the Solaris OS or Linux operating systems.

Workaround: Choose the appropriate workaround.

• For a master server, follow these steps.

  1. Change to the server/bin directory for your master server.

     # cd N1-SPS-homedir/server/bin

     Where N1-SPS-homedir refers to the installation directory of the Sun N1 Service Provisioning System, for example, /opt/SUNWn1sps/N1_Service_Provisioning_System_6.0/.

  2. In a text editor, open the spsms file.

  3. In lines 45 and 49 of the spsms file, change -noprompt to noprompt.

  4. Save and close the spsms file.

  5. In a text editor, open the cr_server script file.

  6. Add the following line to the cr_server file on line 12.

     noprompt=$2

  7. In line 146 of the cr_server file, change $2 to $noprompt.

  8. Save and close the cr_server file.

  9. Start or stop the master server.

     • To start the master server, type the following command.

       # svcadm enable spsms

     • To stop the master server, type the following command.

       # svcadm disable spsms

• For a local distributor, follow these steps.

  1. Change to the ld/bin directory for your local distributor.

     # cd N1-SPS-homedir/ld/bin

     Where N1-SPS-homedir refers to the installation directory of the Sun N1 Service Provisioning System, for example, /opt/SUNWn1sps/N1_Service_Provisioning_System_6.0/.

  2. In a text editor, open the spsld file.

  3. In lines 45 and 49 of the spsld file, change -noprompt to noprompt.

  4. Save and close the spsld file.

  5. Start or stop the local distributor.

     • To start the local distributor, type the following command.

       # svcadm enable spsld

     • To stop the local distributor, type the following command.

       # svcadm disable spsld

• For a remote agent, follow these steps.

  1. Change to the agent/bin directory for your remote agent

     # cd N1-SPS-homedir/agent/bin

     Where N1-SPS-homedir refers to the installation directory of the Sun N1 Service Provisioning System, for example, /opt/SUNWn1sps/N1_Service_Provisioning_System_6.0/.

  2. In a text editor, open the spsra file.

  3. In lines 45 and 49 of the spsra file, change -noprompt to noprompt.

  4. Save and close the spsra file.

  5. Start or stop the remote agent.

     • To start the remote agent, type the following command.

       # svcadm enable spsra

     • To stop the remote agent, type the following command.

       # svcadm disable spsra