Useful Sun Java Systems information can be found at the following locations:
Documentation for Sun Java System Web Server 7.0 Update 4
Sun Java System Web Server Documentation Wiki
The Sun Java System Web Server documents are now in wiki format at http://wikis.sun.com/display/WebServerdocs/Home. This wiki is intended to promote collaboration and contribution on documentation content for Web Server. You are welcome to contribute, by posting your comments or by directly editing the wiki page, as long as the content is relevant to an appropriate standard.
Sun Software Products and Service
Sun Developer Information
Sun Developer Support Services
Software Support Services
Sun Support and Training Services
Support: http://www.sun.com/support
Training: http://www.sun.com/training/
Sun Consulting and Professional Services
http://www.sun.com/service/sunjavasystem/sjsservicessuite.html
Sun Gathering Debug Data