Preface
This Troubleshooting Guide provides troubleshooting tips to debug common administration issues in Oracle iPlanet Web Server (Web Server).
The following topics are addressed here:
Who Should Use This Book
This book is intended for Web Server administrators to troubleshoot the server in production environments. This guide assumes you are familiar with the following topics:
-
Installing software
-
Using web browsers
-
Performing basic system administration tasks
-
Issuing commands in a terminal window
Web Server Documentation Set
The Web Server documentation set describes how to install and administer the Web Server. The URL for Web Server documentation is http://docs.sun.com/coll/1653.9.
For an introduction to Web Server, refer to the books in the order in which they are listed in the following table.
Table P–1 Web Server Documentation
Documentation Conventions
This section describes the following conventions used in Web Server documentation:
Typographic Conventions
The following table describes the typographic changes that are used in this book.
Table P–2 Typographic Conventions|
Typeface |
Meaning |
Example |
|---|---|---|
|
AaBbCc123 |
The names of commands, files, and directories, and onscreen computer output |
Edit your .login file. Use ls -a to list all files. machine_name% you have mail. |
|
AaBbCc123 |
What you type, contrasted with onscreen computer output |
machine_name% su Password: |
|
AaBbCc123 |
A placeholder to be replaced with a real name or value |
The command to remove a file is rm filename. |
|
AaBbCc123 |
Book titles, new terms, and terms to be emphasized (note that some emphasized items appear bold online) |
Read Chapter 6 in the User's Guide. A cache is a copy that is stored locally. Do not save the file. |
Symbol Conventions
The following table explains symbols that might be used in this book.
Table P–3 Symbol Conventions|
Symbol |
Description |
Example |
Meaning |
|---|---|---|---|
|
[ ] |
Contains optional arguments and command options. |
ls [-l] |
The -l option is not required. |
|
{ | } |
Contains a set of choices for a required command option. |
-d {y|n} |
The -d option requires that you use either the y argument or the n argument. |
|
${ } |
Indicates a variable reference. |
${com.sun.javaRoot} |
References the value of the com.sun.javaRoot variable. |
|
- |
Joins simultaneous multiple keystrokes. |
Control-A |
Press the Control key while you press the A key. |
|
+ |
Joins consecutive multiple keystrokes. |
Ctrl+A+N |
Press the Control key, release it, and then press the subsequent keys. |
|
-> |
Indicates menu item selection in a graphical user interface. |
File -> New -> Templates |
From the File menu, choose New. From the New submenu, choose Templates. |
Shell Prompts in Command Examples
The following table shows default system prompts and superuser prompts.
Table P–4 Shell Prompts|
Shell |
Prompt |
|---|---|
|
C shell on UNIX and Linux systems |
machine_name% |
|
C shell superuser on UNIX and Linux systems |
machine_name# |
|
Bourne shell and Korn shell on UNIX and Linux systems |
$ |
|
Bourne shell and Korn shell superuser on UNIX and Linux systems |
# |
Default Paths and File Names
The following tables describe the default paths and file names used in Web Server documentation.
Table P–5 Default Paths and File Names|
Placeholder |
Description |
Default Value |
|---|---|---|
|
install-dir |
Represents the base installation directory for Web Server. |
Installation as the root user on the Solaris, Linux, AIX, and HP-UX platforms: /opt/oracle/webserver7 Installation as a non-root user on the Solaris, Linux, AIX, and HP-UX platforms: user-home-dir/oracle/webserver7 All installations on the Windows platform: SystemDrive:\Program Files\Oracle\Webserver7 |
|
instance-dir |
Directory that contains the instance-specific subdirectories. |
For all installations, the same as install-dir. |
The following table shows the default paths and file names for Web Server when installed as a component of Sun Java Enterprise System (Java ES).
Table P–6 Default Paths and File Names for Java ES Installations|
Placeholder |
Description |
Default Value |
|---|---|---|
|
install-dir |
Represents the base installation directory for Web Server. |
On the Solaris platform: /opt/SUNWwbsvr7 On the Linux and HP-UX platforms: /opt/sun/webserver7 On the Windows platform: SystemDrive:\Program Files\Sun\JavaES5\WebServer7 |
|
instance-dir |
Directory that contains the instance-specific subdirectories. |
On the Solaris platform: /var/opt/SUNWwbsvr7 On the Linux and HP-UX platforms: /var/opt/sun/webserver7 On the Windows platform: SystemDrive:\Program Files\Sun\JavaES5\WebServer7 |
Documentation, Support, and Training
The Oracle web site provides information about the following additional resources:
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Documentation (http://docs.sun.com/)
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Support (http://www.sun.com/support/)
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Training (http://education.oracle.com/)
Searching Oracle Product Documentation
Besides searching Oracle product documentation from the docs.sun.com web site, you can use a search engine by typing the following syntax in the search field:
search-term site:docs.sun.com |
For example, to search for “proxy,” type the following:
proxy site:docs.sun.com |
To include other Oracle web sites in your search (for example, java.sun.com, www.sun.com, and developers.sun.com), use sun.com in place of docs.sun.com in the search field.
Third-Party Web Site References
Third-party URLs are referenced in this document and provide additional, related information.
Note –
Oracle is not responsible for the availability of third-party web sites mentioned in this document. Oracle does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Oracle will not be responsible or liable for any actual or alleged damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services that are available on or through such sites or resources.
- © 2010, Oracle Corporation and/or its affiliates