Service Availability Manager Software Bugs

Empty Cell Values for IMAP4 Modules on x86 Systems (5032172)

Rows added to the Service Measurement table of the Service Element for IMAP4 and Synthetic Transaction for IMAP4 modules come up with empty (zero) cell values. Adding rows after these modules have been unloaded and reloaded fails with the following message:

Row with following index exists:nnn

The bug might cause the Service Element for IMAP4 and Synthetic Transaction for IMAP4 modules to fail on x86 systems.

Workaround: Ensure that a Synthetic Transaction for IMAP4 module is loaded on a SPARC agent host to monitor IMAP services running on x86. The loaded module needs to be configured to probe the IMAP service on the x86 system.

Modify Service Object Dialog Box Might Not Accept Characters on Microsoft Windows 2000 Systems (4738717)

The Modify Service Object dialog box on a Microsoft Windows 2000 system might not accept characters in certain text fields when you are running the Java runtime environment, version 1.3.1 to version 1.4.0. When you attempt to change the service type value from the default of HTTP, characters provided for the Hostname and Instance text fields are not accepted.

This problem does not occur if you are running the Java runtime environment version 1.4.1.

Workaround: Before using the Modify Service Object dialog box, install the Java runtime environment version 1.4.1 on Microsoft Windows 2000 systems.