Supported Resources

Identity Manager software supports these resources:

• Customer Relationship Management (CRM)

• Databases

• Directories

• Enterprise Resource Planning (ERP)

• Help Desk

• Message Platforms

• Miscellaneous

• Operating Systems

• Role Management System

• Security Managers

• Web Access Control

Customer Relationship Management (CRM)

• Siebel version 7.0.4, 7.7, 7.8, 8.0 CRM software

Databases

• Generic database table

• IBM DB2 Universal Database for Linux, UNIX, and Windows 8.1, 8.2, 9.1 using a type 4 driver, 9.5 using a type 4 driver

• Microsoft Identity Integration Server (MIIS) 2003

• Microsoft SQL Server 2000, 2005, 2008

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  Note –

  • Identity Manager only supports SQL Server 2008 using SQL Server 2005 JDBC drivers. SQL Server 2008 does not work with SQL Server 2000 drivers.

  • Microsoft JDBC Version 1.2 drivers have Java assertions in the methods that connect to different database servers. These drivers assert Java when connecting to SQL Server 2000 if you enable Java assertions in the com.microsoft.sqlserver.jdbc package.

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• MySQL^TM 4.x, 5.0, 5.1

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  Note –

  Identity Manager supports MySQL as a development and production database.

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• Oracle Database 9i, 10g Release 1, 10g Release 2, 11g

• Sybase Adaptive Server 12.x

• Scripted JDBC (manages resources using JDBC 3.0 drivers or later)

Directories

• LDAP v3

• RACF LDAP

• Microsoft® Active Directory® 2000, 2003, 2008

• Microsoft Active Directory Application Mode (ADAM) Windows 2003 SP1 and later

• Novell® eDirectory 8.7.1, 8.8

• Novell NetWare® 6.5

• Open LDAP

• Sun ONE Directory Server 4.x

• Sun Java System Directory Server 5 (2004Q2, 2005Q1), 6.3

• While Identity Manager is tested on Open LDAP and Sun Java System Directory Server, LDAP servers that are v3-compliant may work without any changes to the resource adapter.

• Sun Java System Directory Server 5 2005Q1 requires a patch to the Directory Server retro changelog plugin if you are using Active Sync. This patch is required for “regular” replication only (not for MMR replication).

Enterprise Resource Planning (ERP)

• MySAP ERP 2005 (ECC 6.0) Kernel version 7.00

• Oracle E-Business Suite on Oracle Applications 11.5.9, 11.5.10, 12

• Peoplesoft PeopleTools 8.1 through 8.4.2

• Peoplesoft PeopleTools HRMS 8.0 through 8.8, 9.0

• SAP R/3 Enterprise 4.7 (SAP BASIS 6.20)

• SAP NetWeaver Enterprise Portal 2004 (SAP BASIS 6.40), 2004s (SAP BASIS 7.00)

• SAP Governance, Risk, and Compliance (GRC) Access Enforcer 5.1, 5.2

Help Desk

• BMC Remedy Action Request System Server 6.0, 6.3, 7.0

• BMC Remedy Service Desk Application 7.0

• Remedy Help Desk 6.0

Many substantial differences between Help Desk 6.0 and Service Desk 7.0 exist in terms of their sample data, defaults, and out-of-the-box configuration. For example, the name of the “ticket” schema in Help Desk 6.0 is HPD:HelpDesk, while in Service Desk 7.0 it has been changed to HPD:Help Desk. Developers should consult the Remedy product documentation for details when upgrading.

Message Platforms

• Sun Java System Messaging and Calender Service Java Enterprise System 2005Q1 and later

• Lotus Notes (Domino) 6.5, 7.0, 8.0

• Microsoft Exchange 2000, 2003, 2007

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  Note –

  • Microsoft Exchange 2000, 2003, and 2007 are managed through the Active Directory resource adapter.

  • Microsoft Exchange 2007 is supported on Windows 2003 only.

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• Novell GroupWise 7.0 (using the Novell NDS adapter)

Miscellaneous

• Flat files

• JMS Message Queue Listener (manages any JMS 1.0b or later compliant queue)

• Generic UNIX Shell Script

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  Note –

  The Generic UNIX Shell Script adapter runs scripts in supported shell types on supported UNIX operating systems.

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• Generic Windows Script Adapter

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  Note –

  The Generic Windows Script adapter runs scripts in the cmd shell on supported Windows operating systems that host the Sun Identity Manager Gateway.

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• Microsoft Identity Integration Server (MIIS) 2003

Operating Systems

• HP OpenVMS 7.2, 8.3

• HP-UX 11.0, 11i v1, 11i v2

• IBM AIX 4.3.3, 5.2, 5L, 5.3

• IBM OS/400 V4r3, V4r5, V5r1, V5r2, V5r3, V5r4

• Microsoft Windows 2000, 2003, 2008

• Red Hat Linux 9.0

• Red Hat Linux Advanced Server 2.1

• Red Hat Linux Enterprise Server 3.0, 4.0, 5

• Sun Solaris^TM 9, 10

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  Note –

  If you manage NIS accounts on Solaris, install patch 126632-01 on the resource to improve the performance of the logins command and the Solaris adapter.

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• OpenSolaris 2008.5, 2008.11

• SuSE Enterprise 9, 10

Role Management System

• BridgeStream SmartRoles 2.7

Security Managers

• eTrust CA-ACF2 Security

• eTrust CA-Top Secret Security

• IBM RACF

• INISafe Nexess 1.1.5

• RSA ClearTrust 5.5.2, 5.5.3

• RSA SecurID 5.0, 6.0, 6.1.2

• RSA SecurID for UNIX 5.1, 6.0, 6.1.2

• Scripted Host

Web Access Control

• IBM Tivoli Access Manager 4.x, 5.1, 6.0.0 FP09, 6.1

• Netegrity Siteminder 5.5, 6.0

• RSA ClearTrust, 5.5.2, 5.5.3

• Sun ONE Identity Server 6.1, 6.2

• Sun Java System Identity Server 2004Q2

• Sun Java System Access Manager 6 2005Q1, 7 2005Q4 (Realms supported as of 2005Q4), 7.1

• Sun OpenSSO Enterprise 8.0 using Sun Access Manager Realm resource adapter