Viewing Pending Requests

Pending requests assigned to you are, by default, displayed in the Remediation table.

You can use the List Remediations for option to view pending remediation requests for a different remediator:

• Select My Direct Reports to view pending requests for users in your organization who report directly to you.

• Select Search Users to enter or locate one or more users whose pending requests you want to view. Enter a user ID, and then click Apply to view pending requests for that user. Alternatively, click ... (More) to search for a user. After locating and selecting a user, click Dismiss to close the Search area.

The resulting table provides the following information about each request:

• Remediator. Name of the assigned remediator. This column displays only when you view remediation requests for other remediators.

• User. User for whom the request is made.

• Audit Policy/Request. Action requested of the remediator.

• Audit Rule/Description. Remediation comments for the request.

• Violation State. Current state of the violation.

• Severity. Severity assigned to the request (None, Low, Medium, High, or Critical).

• Priority. Priority assigned to the request (None, Low, Medium, High, or Urgent).

• Date of Request: Date and time the remediation request was issued.

Each user can choose a custom form that displays remediation data relevant to that particular remediator. To assign a custom form, select the Compliance tab on the user form.