Sun Identity Manager 8.1 Business Administrator's Guide

Failed Question Login Attempts

Users who are locked out of the Forgot My Password interface due to excessive failed question login attempts will not be able to log in to that interface until an administrator unlocks the account, or until the locked user (or a user with appropriate capabilities) changes or resets the user’s password, or until the lock expires.

An administrator with appropriate capabilities can perform the following operations on a user in locked state:

To unlock accounts, select one or more user accounts in the list, and then select Unlock Users from the User Actions or Organization Actions list.