Debugging Errors Displayed in the Browser

If a red error message displays in the Identity Manager interface after you have performed an action, you might be able to view more complete information and further analyze the error by viewing and saving the page source.

To view the page source

• If you are using Internet Explorer, select View -> Source from the menu bar.

• If you are using Netscape^TM, select View -> Page Source from the menu bar.

If you still need help resolving the problem,

1. View the page source, and then select File -> Save to save the file to your system.

2. Locate the error in your saved file.

3. Send the error information, the URL from the page where the problem occurred, and a description of the problem in an email to Sun Support for resolution assistance.