Troubleshooting

Use the Identity Manager debug pages to set trace options on the following class:

com.waveset.adapter.RemedyResourceAdapter

In addition, you can set the following Identity Manager logging parameters for the resource instance:

• Log File Path

• Log Level

• Maximum Archives

• Maximum Age Unit

• Maximum Age Length

• Maximum Log File Size

Tracing can also be enabled on the following methods to diagnose problems connecting to the gateway:

• com.waveset.adapter.AgentResourceAdapter#sendRequest

• com.waveset.adapter.AgentResourceAdapter#getResponse