Troubleshooting

Use the Identity Manager debug pages to set trace options on the following class:

com.waveset.adapter.ADSIResourceAdapter

In addition, tracing can be enabled on the Gateway service through the Identity Manager debug pages. (InstallDir/idm/debug/Gateway.jsp). This page allows you to specify the level of trace, location of the trace file, and the maximum size of the trace file. This page also allows you to remotely retrieve the gateway trace file and display the version information for the Gateway.

The Gateway service may also be started from the console with debug tracing through various command line switches. Use -h to review the usage for the Gateway service.

Tracing can also be enabled on the following methods to diagnose connection problems:

• com.waveset.adapter.AgentResourceAdapter#sendRequest

• com.waveset.adapter.AgentResourceAdapter#getResponse