Traditionally, systems have exported hardware and software error information directly to human administrators and to management software in the form of syslog messages. Often, error detection, diagnosis, reporting, and handling was embedded in the code of each driver.
A system like the Solaris OS predictive self-healing system is first and foremost self-diagnosing. Self-diagnosing means the system provides technology to automatically diagnose problems from observed symptoms, and the results of the diagnosis can then be used to trigger automated response and recovery. A fault in hardware or a defect in software can be associated with a set of possible observed symptoms called errors. The data generated by the system as the result of observing an error is called an error report or ereport.
In a system capable of self-healing, ereports are captured by the system and are encoded as a set of name-value pairs described by an extensible event protocol to form an ereport event. Ereport events and other data are gathered to facilitate self-healing, and are dispatched to software components called diagnosis engines designed to diagnose the underlying problems corresponding to the error symptoms observed by the system. A diagnosis engine runs in the background and silently consumes error telemetry until it can produce a diagnosis or predict a fault.
After processing sufficient telemetry to reach a conclusion, a diagnosis engine produces another event called a fault event. The fault event is then broadcast to all agents that are interested in the specific fault event. An agent is a software component that initiates recovery and responds to specific fault events. A software component known as the Solaris Fault Manager, fmd(1M), manages the multiplexing of events between ereport generators, diagnosis engines, and agent software.