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Java Desktop System Release 3 Troubleshooting Guide

2.3 Email and Calendar

2.3.1 Incorrect Display of Imported Contacts

Platform 

  • Solaris OS for x86 systems

  • Linux

Problem  

Change Request Number: 5088514 

After you import an LDAP Data Interchange Format file with several contacts, only some of the contacts are displayed in your contact folder.  

This is a display problem only. Email and Calendar has imported all the contacts.

Solution  

Restart Email and Calendar.

2.3.2 Change Authentication Type

Platform 

  • Solaris OS for SPARC systems

  • Solaris OS for x86 systems

  • Linux

Problem  

Change Request Number: 6246543 

After you change the authentication type for the incoming mail server, Email and Calendar might not work correctly.

Solution  

Restart Email and Calendar.

2.3.3 Multiple Attachments

Platform 

  • Solaris OS for SPARC systems

  • Solaris OS for x86 systems

  • Linux

Problem  

Change Request Number: 6260583 

If you drag and drop email messages to a new email message body, the content of the new email message is corrupted.  

Solution  

Select the messages that you want to attach and choose Action -> Forward -> Attached or press Ctrl+J to send the message.