Sun Java Communications Suite 5 Installation Guide

Installation Fails Due to Removed Shared Components in Product Registry After Uninstallation

As of the Communications Suite 5 release, shared components are listed in the product registry file after installation.

The uninstaller removes product components from the system but does not remove shared components. After an uninstallation, the product registry still contains entries for the shared components. If you manually remove any shared components after an uninstallation, these components are not removed from the product registry. Thus, the next Communications Suite 5 installation fails because the installer assumes that the manually deleted shared components are present (because they still have entries in the product registry file).

Tip –

Avoid manually removing Communications Suite shared components from your system.

Suggested Fix. Either remove the corresponding entries from the product registry file or remove the product registry file itself. Removing entries from the product registry file can cause the file to become corrupted, so you might prefer to remove the whole product registry. Before doing this, verify that products other than Communications Suite components are not using the product registry file.

On Linux there is no equivalent of the graphical product registry that exists on Solaris OS. If you manually removed files on Linux, you must manually edit the product registry file to remove those entries.