Sun Gathering Debug Data for Sun Java System Calendar Server

1.2 About This Technical Note

This document covers the following versions of Sun Java System Calendar Server on the SolarisTM Operating System, HP-UX, Linux, and Microsoft Windows platforms:

You can use this document in all types of environments, including test, pre-production, and production. Verbose debugging is not used (to reduce performance impact), except when it is deemed necessary. At the same time, it is possible that the problem could disappear when you configure logging for debug mode. However, this is the minimum to understand the problem. In the majority of cases, the debug data described in this document is sufficient to analyze the problem.

This document does not provide workarounds nor techniques or tools to analyze debug data. It provides some troubleshooting, but you should not use this guide as an approach to troubleshooting Calendar Server problems.

If your problem does not conveniently fit into any of the specific categories, supply the general information described in 1.5 What Calendar Server Debug Data Should You Collect? and clearly explain your problem.

If the information you initially provide is not sufficient to find the root cause of the problem, Sun will ask for more details, as needed.

1.2.1 Prerequisites for Collecting Calendar Server Debug Data

The prerequisites for collecting debug data for Calendar Server are as follows:

1.2.2 Variables Used in This Technical Note

The following describes the variables used in the procedures in this document. Gather the values of the variables if you don't already know them before you try to do the procedures.

ProcedureTo Obtain the cal-svr-base Variable

The cal-svr-base variable refers to the directory on the machine that holds the Calendar Server's programs, configuration, maintenance, and information files. This is the directory in which you install the server software.

    Use the following commands to obtain the value of the Calendar Server cal-svr-base variable on Solaris and Linux systems:


    pkgparam -v SUNWics5


    rpm -q –qf '%{INSTALLPREFIX}' sun-calendar-server