Sun Java System Directory Server Enterprise Edition 6.3 Troubleshooting Guide

Examining the WatchList.properties File

On each machine where a Identity Synchronization for Windows component is installed, the isw-machine_name/resources/WatchList.properties file enumerates the components that should run on that machine. The process.name[n] properties name the components that should be running.

On machines where the core component is installed, the WatchList.properties file includes entries for the Central Logger and the System Manager as follows:


process.name[1]=Central Logger
process.name[2]=System Manager

On machines where the connectors are installed, the WatchList.properties file includes a separate entry for each connector as follows. The process.name property is the connector ID.


process.name[3]=CNN100
process.name[4]=CNN101

If the entries in the WatchList.properties file and the actively running processes are not the same, then restart the Identity Synchronization for Windows daemon or service.

If the WatchList.properties file contains too few a number of entries, for example only one connector entry even though two were installed, then examine the installation logs for possible installation failures. The location of the installation logs vary depending on your operating system as follows:

ProcedureTo View Hidden Folders and the Temp Subdirectory on Windows

  1. Open your Windows Explorer.

  2. From the Tools menu, select Folder Options.

  3. When the Folder Options dialog box is displayed, select the View tab.

  4. Check the Show Hidden Files checkbox.