You can find additional useful information and resources at the following locations:
Oracle Advanced Customer Services: http://www.oracle.com/us/support/systems/advanced-customer-services/index.html
Sun Software Product Map: http://www.oracle.com/us/sun/sun-products-map-075562.html
Sun Support Resources: http://sunsolve.sun.com/
Oracle Technology Network: http://www.oracle.com/technetwork/index.html
Sun Developer Services: http://developers.sun.com/services/