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Oracle Secure Global Desktop Platform Support and Release Notes for Version 4.61

Document Information


1.  New Features and Changes

2.  System Requirements and Support

SGD Server Requirements and Support

Hardware Requirements for SGD

Supported Installation Platforms for SGD

Operating System Modifications

5250 and 3270 Applications

Solaris 10 OS

Red Hat Enterprise Linux and Oracle Enterprise Linux

Virtualization Support

Retirements to Supported SGD Installation Platforms

Supported Upgrade Paths

Java Technology Version

Required Users and Privileges

Network Requirements

Clock Synchronization

SGD Web Server

Supported Authentication Mechanisms

Supported Versions of Active Directory

Supported LDAP Directories

Supported Versions of SecurID

SSL Support

Printing Support

Client Device Requirements and Support

Supported Client Platforms

Virtualization Support

Retirements to Supported Client Platforms

Supported Proxy Servers

PDF Printing Support

Supported Smart Cards

SGD Gateway Requirements and Support

Supported Installation Platforms for the SGD Gateway

Virtualization Support

Retirements to Supported Gateway Installation Platforms

SGD Server Requirements for the SGD Gateway

Apache Web Server

Supported Cipher Suites for SSL Connections

Application Requirements and Support

Supported Applications

Supported Installation Platforms for the SGD Enhancement Module

Virtualization Support

Retirements to Supported Installation Platforms for the SGD Enhancement Module

Microsoft Windows Terminal Services

Audio Quality

Color Depth

Encryption Level

Transport Layer Security

X and Character Applications

Supported X Extensions

Character Applications

Virtual Desktop Infrastructure

Deprecated Features

3.  Known Issues, Bug Fixes, and Documentation Issues

Application Requirements and Support

This section contains the following topics:

Supported Applications

You can use SGD to access the following types of applications:

SGD supports the following protocols:

Supported Installation Platforms for the SGD Enhancement Module

The SGD Enhancement Module is a software component that can be installed on an application server to provide the following additional functionality when using applications displayed through SGD:

The following table lists the supported installation platforms for the SGD Enhancement Module.

Operating System
Supported Versions
Microsoft Windows (64-bit)
Windows Server 2008 R2
Microsoft Windows (32-bit and 64-bit)
Windows Server 2008

Windows Server 2003 R2

Windows Server 2003

Solaris OS on SPARC platforms
8, 9, 10, 10 Trusted Extensions
Solaris OS on x86 platforms
10, 10 Trusted Extensions
Red Hat Enterprise Linux (32-bit and 64-bit)
Oracle Enterprise Linux (32-bit and 64-bit)
SUSE Linux Enterprise Server (32-bit and 64-bit)
10, 11

On Solaris 10 OS Trusted Extensions platforms, only advanced load balancing is supported. Audio and CDM are not supported.

Application servers that are not supported platforms for the SGD Enhancement Module can be used with SGD to access a supported application type using any of the supported protocols.

Virtualization Support

The supported installation platforms for the SGD Enhancement Module are supported on a Type 1 (bare metal) hypervisor or a Type 2 (hosted) hypervisor, for example Oracle VM VirtualBox, VMWare, or Oracle VM Server for SPARC (previously called Sun Logical Domains or LDoms).

Installation in zones is supported for Solaris 10 OS. SGD can be installed in the global zone, or in one or more non-global zones. Installation in both the global zone and a non-global zone is not supported.

On Solaris 10 OS Trusted Extensions platforms, you must install SGD in a labeled zone. Do not install SGD in the global zone.

Retirements to Supported Installation Platforms for the SGD Enhancement Module

The following table shows the installation platforms for the SGD Enhancement Module that have been retired.

SGD Version
Platforms No Longer Supported
OpenSolaris (all versions)

Windows Vista Business1

Windows Vista Professional1

Windows XP Professional1

Fedora Linux 8

Red Hat Enterprise Linux 4

SUSE Linux Enterprise Server 9

SUSE Linux Enterprise Server 10

Windows 2000 Server

1The SGD Enhancement Module no longer provides functionality that is supported on this platform. This platform is still supported as an application server platform, see Microsoft Windows Terminal Services.

Microsoft Windows Terminal Services

SGD does not include licenses for Microsoft Windows Terminal Services. If you access terminal server functionality provided by Microsoft operating system products, you need to purchase additional licenses to use such products. Consult the license agreements for the Microsoft operating system products you are using to determine which licenses you must acquire.

Note - From Microsoft Windows Server 2008 R2, Windows Terminal Services is renamed Remote Desktop Services.

SGD supports RDP connections to the following versions of Microsoft Windows:

On Windows 7, Windows Vista, and Windows XP platforms, only full Windows desktop sessions are supported. Running individual applications is not supported. Seamless windows are also not supported.

SGD supports the following Terminal Services features:

Audio Quality

Windows Server 2008 R2 and Windows 7 support audio bit rates of up to 44.1 kHz. By default, SGD supports bit rates of up to 22.05 kHz. To support bit rates of up to 44.1 kHz, in the Administration Console go to the Global Settings -> Client Device tab and select the Windows Audio: High Quality option.

Color Depth

SGD supports 8-bit, 16-bit, 24-bit, and 32-bit color depths in a Windows Terminal Server session.

32-bit color is available on Windows Vista, Windows Server 2008, Windows Server 2008 R2, and Windows 7 platforms. To display 32-bit color, the client device must be capable of displaying 32-bit color.

15-bit color depths are not supported. If this color depth is specified on the Terminal Server, SGD automatically adjusts the color depth to 8-bit.

Encryption Level

You can only use the Low, Client-compatible, or High encryption levels with SGD. SGD does not support the Federal Information Processing Standards (FIPS) encryption level.

Transport Layer Security

From Microsoft Windows Server 2003, you can use Transport Layer Security (TLS) for server authentication, and to encrypt Terminal Server communications. SGD does not support the use of TLS.

X and Character Applications

To run X and character applications, SGD must be able to connect to the application server that hosts the application. SGD supports SSH, Telnet, and rexec as connection methods. SSH is the best for security.

SGD works with SSH version 2 or later. Because of SSH version compatibility problems, use the same major version of SSH, either version 2 or version 3, on all SGD hosts and application servers.

If you are using SSH to connect to X applications, you must enable X11 forwarding. You can do this either in your SSH configuration or by configuring the application in SGD. The Oracle Secure Global Desktop 4.6 Administration Guide has details on using SSH with SGD.

SGD supports the X Security extension. The X Security extension only works with versions of SSH that support the -Y option. For OpenSSH, this is version 3.8 or later

Supported X Extensions

SGD includes an X server, based on X11R6.8.2.

SGD supports the following X extensions for X applications:

The following X extensions are not supported:

Character Applications

SGD supports VT420, Wyse 60, or SCO Console character applications

Virtual Desktop Infrastructure

In SGD version 4.60, a new type of object called a dynamic application server was introduced. A dynamic application server is an object that represents a virtual server broker (VSB). SGD uses the VSB to obtain a list of application servers that can run an application.

SGD includes a VDI broker that enables you to give users access to desktops provided by an Oracle Virtual Desktop Infrastructure (VDI) server.

The following versions of VDI are supported: