Cannot Reinstall Communications Server After Manual Deletion of Directories

Description

If the Communications Server directories are deleted manually rather than by means of the included uninstall the program, subsequent attempts to reinstall the Communications Server in the same directory fail. This is because the installation directory information stored in /tmp/productregistry file remains even though the program directories have been removed.

Solution 1

Remove Communications Server directory information from the <location\> property entries in the /tmp/productregistry file; for example, change:

<location\>/opt/SUNWappserver/jdk</location\>

to

<location\></location\>

Solution 2

Reinstall the Communications Server in a different directory.