Preface

Identity Manager Tuning, Troubleshooting, and Error Messages provides guidance for tuning Sun Java™ System Identity Manager, provides instructions for tracing and troubleshooting problems, and describes the error messages and exceptions you might encounter as you work with the product.

Who Should Use This Book

This book is intended for administrators and software developers who implement an integrated identity management and web access platform using Sun Java System servers and software.

Identity Manager administrators and software developers should already understand the following technologies:

Lightweight Directory Access Protocol (LDAP)

Java technology

JavaServer Pages™ (JSP™) technology

Hypertext Transfer Protocol (HTTP)

Hypertext Markup Language (HTML)

Extensible Markup Language (XML)

How This Book Is Organized

Chapter 1, "Performance Tuning," provides information and guidelines for tuning Identity Manager performance.

Chapter 2, "Troubleshooting and Tracing," explains how to use trace output to identify and resolve problems.

Chapter 3, "Errors and Exceptions," provides detailed information about Identity Manager error messages and exceptions.

Conventions Used in This Book

Typographic Conventions

Table 1 Typographic Conventions
Typeface	Meaning	Examples
AaBbCc123 (Monospace)	API and language elements, HTML tags, web site URLs, command names, file names, directory path names, onscreen computer output, sample code.	Edit your.login file. Use ls -a to list all files. % You have mail.
AaBbCc123 (Monospace bold)	What you type, when contrasted with onscreen computer output.	% su Password:
AaBbCc123 (Italic)	Book titles, new terms, words to be emphasized. A placeholder in a command or path name to be replaced with a real name or value.	Read Chapter 6 in the User’s Guide. These are called class options. Do not save the file. The file is located in the install-dir/bin directory.

Symbols

Table 2 Symbol Conventions
Symbol	Description	Example	Meaning
< >	Indicates a variable you must replace with actual information.	http://localhost:<port>	You must provide a port number.
-	Joins simultaneous multiple keystrokes.	Control-A	Press the Control key while you press the A key.
+	Joins consecutive multiple keystrokes.	Ctrl+A+N	Press the Control key, release it, and then press the subsequent keys.
>	Indicates menu item selection in a graphical user interface.	File > New > Templates	From the File menu, select New. From the New submenu, select Templates.

Shell Prompts

Table 3 Shell Prompts
Shell	Prompt
C shell on UNIX or Linux	machine-name%
C shell superuser on UNIX or Linux	machine-name#
Bourne shell and Korn shell on UNIX or Linux	$
Bourne shell and Korn shell superuser on UNIX or Linux	#
Windows command line	C:\

Related Documentation and Help

Sun Microsystems provides additional documentation and information to help you install, use, and configure Identity Manager:

Identity Manager Installation: Step-by-step instructions and reference information to help you install and configure Identity Manager and associated software.

Identity Manager Upgrade: Step-by-step instructions and reference information to help you upgrade and configure Identity Manager and associated software.

Identity Manager Administration: Procedures, tutorials, and examples that describe how to use Identity Manager to provide secure user access to your enterprise information systems.

Identity Manager Technical Deployment Overview: Conceptual overview of the Identity Manager product (including object architectures) with an introduction to basic product components.

Identity Manager Deployment Tools: Reference and procedural information that describes how to use different Identity Manager deployment tool. This information addresses rules and rules libraries, common tasks and processes, dictionary support, and the SOAP-based Web service interface provided by the Identity Manager server.

Identity Manager Workflows, Forms, and Views: Reference and procedural information that describes how to use the Identity Manager workflows, forms, and views — including information about the tools you need to customize these objects.

Identity Manager Resources Reference: Reference and procedural information that describes how to load and synchronize account information from a resource into Sun Java™ System Identity Manager.

Identity Manager Service Provider Edition Deployment: Reference and procedural information that describes how to plan and implement Sun Java™ System Identity Manager Service Provider Edition.

Identity Manager Help: Online guidance and information that offer complete procedural, reference, and terminology information about Identity Manager. You can access help by clicking the Help link from the Identity Manager menu bar. Guidance (field-specific information) is available on key fields.

Accessing Sun Resources Online

For product downloads, professional services, patches and support, and additional developer information, go to the following:

Download Center
http://wwws.sun.com/software/download/

Professional Services
http://www.sun.com/service/sunps/sunone/index.html

Sun Enterprise Services, Solaris Patches, and Support
http://sunsolve.sun.com/

Developer Information
http://developers.sun.com/prodtech/index.html

Contacting Sun Technical Support

If you have technical questions about this product that are not answered in the product documentation, contact customer support using one of the following mechanisms:

The online support web site at http://www.sun.com/service/online/us

The telephone dispatch number associated with your maintenance contract

Related Third-Party Web Site References

Sun is not responsible for the availability of third-party web sites mentioned in this document. Sun does not endorse and is not responsible or liable for any content, advertising, products, or other materials that are available on or through such sites or resources. Sun will not be responsible or liable for any actual or alleged damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services that are available on or through such sites or resources.

Sun Welcomes Your Comments

Sun is interested in improving its documentation and welcomes your comments and suggestions.

To share your comments, go to http://docs.sun.com and click Send Comments. In the online form, provide the document title and part number. The part number is a seven-digit or nine-digit number that can be found on the title page of the book or at the top of the document.

For example, the title of this book is Sun Java™ System Tuning, Troubleshooting, and Error Messages, and the part number is 819-6130-10.

Previous Contents Index Next
Sun Java[TM] System Identity Manager 7.0 Tuning, Troubleshooting, and Error Messages