1.2.1 Prerequisites for Collecting Web Proxy Server Debug Data

The prerequisites for collecting debug data for Web Proxy Server are as follows:

• Make sure you have superuser privileges.

• For the Solaris platform, obtain the pkg_app script from the following location:

  http://www.sun.com/bigadmin/scripts/indexSjs.html

• For Windows platform, download the free Debugging Tools for Windows to help in analyzing process hang problems.

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  Note –

  The debugger Dr. Watson is not useful for process hang problems because it cannot generate a crash dump on a running process.

  Download the free Debugging Tools from the following location:

  http://www.microsoft.com/whdc/devtools/debugging/default.mspx

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  Install the last version of Debugging Tools and the OS Symbols for your version of Windows. Also, you must add the environment variable NT_SYMBOL_PATH.

  Use the command drwtsn32 -i to select Dr. Watson as the default debugger. Use the command drwtsn32, check all options, and choose the path for crash dumps.