Message Tracking Operation

This section explains how to use the Message Tracking feature.

To search by B2B host, TP, and protocol

1. Under Search Criteria, use the current B2B host’s drop-down list to choose the B2B host whose messages you want to examine, then click GO.

2. Under Trading Partner, either click ALL or choose a particular TP from the drop-down list.

3. Under Protocols, either click ALL or choose a protocol from the drop-down list.

4. At the lower left of the window, click SEARCH.

   The canvas (right side), under Search Results, displays a page containing the Package IDs of the previous ten tracked messages fitting the criteria you specified. Navigation links (Previous, Next, and Go to Page) allow you to view other pages of ten results each.

To search by B2B host, protocol, and Package ID

1. Under Search Criteria, use the current B2B host’s drop-down menu to choose the B2B host whose messages you want to examine, and click GO.

2. Under Protocols, either click ALL or choose a particular protocol from the list.

3. Under Package Type (to search by Package ID) either click ALL or choose a particular packaging protocol from the drop-down list. Perform the next steps:

   1. Under ID, enter a string for matching the message ID.

   2. At the lower left of the window, click SEARCH.

      The canvas displays a page containing the Package IDs of the previous ten tracked messages fitting the criteria you specified.

To filter results by error type, direction, and/or date

1. After performing a search, or after setting up a search using either of the two previous procedures, you can specify one or more further search criteria.

To Specify Additional Search Criteria

1. Near the bottom of the left pane, under Filters, specify one or more of the following characteristics:

   • Error Type: If you do not choose ALL, you can restrict your search either to display error messages only, or to display nonerror messages only.

   • Direction: If you do not choose ALL, you can restrict your search either to display inbound messages only, or to display outbound messages only.

   • Date: You can choose to include only those messages whose processing date exists within a range you specify, or only those messages whose acknowledgment date exists within the range.

2. At the lower left of the window, click SEARCH.

   The canvas displays a page containing the Package IDs of the previous ten tracked messages fitting the criteria you specified.

   On a package-by-package basis, you can also view the message text. After you view the text in a new window, you can preform cut, copy, and paste operations on any text in the window.

To obtain details of a specified package

1. After obtaining results from a search, using any of the procedures provided earlier, click the Package ID name for any of the returned results.

2. In the Details for package <package-ID> pane, click Open to view the contents of the current message in a new window.

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   Note –

   Keep in mind that the current message could be encrypted, depending on your selection for the encryption parameters in the ePM configuration.

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