Appendix B   Using the Uninstall Program


This appendix describes how to remove an existing instance of Messaging Server from a machine.

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Note	The uninstall program will not attempt to remove any log files, silent installation files, or mailboxes; if you want to remove these, you must do so manually.

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In the directory where you installed the Messaging Server files, you will find the uninstall program. To uninstall, use the following steps:

1. Login as Administrator.

   You must have superuser privileges (that is, logged in as Administrator) to run the uninstall program successfully.

2. Change to the server-root directory.
   

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   Note	Do not manually stop the Directory Server. The uninstall program requires the Directory Server to be up and running; it will handle the shutting down of the Directory Server.

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3. Run the uninstall program.

   Double-click on the uninstall.exe located in the server-root directory or choose Add/Remove Programs from the Control Panel.

4. The uninstall program will prompt you for the following information:
   • Click on the Netscape Server Family Core, the Netscape Administration Suite, and the iPlanet Messaging Server components you want to uninstall. Refer to Table 1-1 to determine which components and sub-components you can uninstall.

     Note that if you install the Messaging Server sub-components (Message Store and the MTA) simultaneously with the MMP, you will have problems during uninstallation. The workaround is to run stop-msg, before running the uninstall program.

   • Enter the login and password for the Configuration Administrator.

At this point, uninstall should begin removing the various components that you specified from your system.

Your Messaging Server instance has now been removed.

In some cases, uninstall may not be able to remove some or all of your installation files. Check for any remaining files and remove them manually.

Make sure that the server-root directory is empty if you plan to re-install the messaging server into the same directory. In addition, if you choose to re-install the same instance, you should check the msgregistry.inf file in the system32 directory to make sure it does not contain the old messaging server instance. If the file contains old server information, you should delete that information in the file, prior to re-installing another server instance.