Solstice Enterprise Agents 1.0 User Guide


The Solstice Enterprise Agents User Guide is an introduction to the product and explains how to install, configure, and administer the Solstice Enterprise Agents runtime environment and associated subagents.

Who Should Use This Book

This document is targeted towards System Administrators.

Before You Read This Book

If you have just acquired the Solstice Enterprise Agents product, this should be the first book you read. It gives an overview of the product architecture functions, features, and components.

How This Book Is Organized

This document contains the following chapters:

Chapter 1, What Is a Solstice Enterprise Agent?is an overview of the product.

Chapter 2, Installing Enterprise Agentsexplains how to install Solstice Enterprise Agents on your Solstice machine.

Chapter 3, SNMP-Based Master/Subagentexplains how the Master Agent works.

Chapter 4, Configuring Enterprise Agentsprovides configuration information.

Chapter 5, Using DMIprovides an overview of the Desktop Management Interface.

Chapter 6, Using SNMP With DMIexplains how SNMP accesses DMI components and gives details on how to use mapping to communicate between SNMP and DMI protocols.

Chapter 7, DMI Command Line Utilitiesexplains the function of the command line interface and gives examples of its use.

Appendix A, Error Messagesprovides a list of error messages and their numbers.

The Glossary identifies acronyms and abbreviations and gives definitions of terms used in this book.

Related Books

The additional Sun publications listed below contain information related to this user guide.

Ordering Sun Documents, an Internet professional bookstore, stocks select product documentation from Sun Microsystems, Inc.

For a list of documents and how to order them, visit the Sun Documentation Center on at

Accessing Sun Documentation Online

The docs.sun.comSM Web site enables you to access Sun technical documentation online. You can browse the archive or search for a specific book title or subject. The URL is

What Typographic Conventions Mean

The following table describes the typographic changes used in this book.

Table P-1 Typographic Conventions

Typeface or Symbol 




 The names of commands, files, and directories; on-screen computer output

Edit your .login file.

Use ls -a to list all files.

machine_name% you have mail.


 What you type, contrasted with on-screen computer outputmachine_name% su Password:


 Command-line placeholder: replace with a real name or value

To delete a file, type rm filename.


Book titles, new words, or terms, or words to be emphasized. 

Read Chapter 6 in User's Guide.

These are called class options.

You must be root to do this.

Shell Prompts in Command Examples

The following table shows the default system prompt and superuser prompt for the C shell, Bourne shell, and Korn shell.

Table P-2 Shell Prompts



 C shell promptmachine_name%
 C shell superuser promptmachine_name#
 Bourne shell and Korn shell prompt$
 Bourne shell and Korn shell superuser prompt#