RSC General Issues

This section describes issues that affect RSC running on all platforms (Sun Enterprise 250, Sun Fire 280R, Sun Fire V880, and Sun Fire V480 servers):

Alert Messages May Be Delayed (BugID 4474273)

If the RSC variables page_enabled and mail_enabled are set to true and multiple alert messages are generated within a short interval, the first message is delivered in a timely fashion but each subsequent message issued during the interval is delayed by 3-4 minutes.

Keyswitch Position in RSC GUI Is Unknown When RSC Is on Battery Power (BugID 4492888)

When the RSC card is running on battery power, the keyswitch slot in the RSC GUI displays as a gray dot, and the mouse-over text on the keyswitch reads Current Keyswitch Position Unknown.

Wrong Information Provided on alerts.html (BugID 4522646)

When configuring the page_info1 or page_info2 fields, you may use any digit or the alphanumeric characters #, @, and , (comma) when specifying a pager phone number, but the PIN area may only contain digits (0-9). In the RSC GUI, the online help for this function is incorrect. For more information about how to configure RSC to work with a pager, refer to the Sun Remote System Control (RSC) 2.2 User's Guide.

rsc-console Will Switch to Tip Connection During Boot if diag-switch? Is Set to true (BugID 4523025)

If diag-switch? is set to true and you use the bootmode -u command to reboot your workstation, rsc-console will revert to the serial (tip) connection after Solaris restarts, even if you have previously redirected the console to RSC.

If this occurs, manually redirect the console ouput to RSC again after the reboot operation has completed. Refer to the Sun Remote System Control (RSC) 2.2 User's Guide for more information.

Power On From GUI/CLI Is Allowed, Yet Doesn't Work, With Keyswitch Turned to Off (BugID 4524277)

If the system's state changes from battery power to standby power and the keyswitch is in the off position, the RSC software should generate a warning that you cannot turn the system power back on when you issue a poweron command from either the CLI or the GUI. The RSC software should issue this warning. You need to move the keyswitch back into the on position.

If this happens, use the resetrsc command.

RSC bootmode -u Command Fails to Toggle the Console (BugID 4525310)

This intermittent problem has been observed on Sun Fire V880 servers running OpenBoot PROM version 4.4.6. Occasionally, the bootmode -u command fails to redirect the console to RSC. If this happens, use the resetrsc command.

OBP 4.4.3 Displays ERROR: RSC-Initiated Reset Instead of a Warning Message (BugID 4514863)

On servers running OpenBoot PROM software version 4.4.3, an RSC-initiated system reset produces the following message:

ERROR: RSC-initiated Reset

This message serves as a warning-level message only; no action is required.

RSC Restart Error on Japanese Windows 98 Systems

If you install the RSC client on the Japanese version of Microsoft Windows 98, RSC does not start again once you exit from the client and the javaw stack error appears, unless you reboot the system. This situation occurs only on the initial version of Windows 98, and does not happen on other versions of Microsoft Windows (95, 98 Second Edition, NT).

Workaround: Download and install the Microsoft IME98 Service Release 1 (IME98-SR1) from the Microsoft Website. The crash does not occur after IME98-SR1 has been installed.