Sun Java System Access Manager 7 2005Q4 Release Notes

CR# 6668882: Cannot access Console that was installed with upper and lower case characters in domain name

If Access Manager is installed with a domain name that contains both upper and lowercase characters, you cannot log in to the Console. For example, if the domain name is amhost.realm-name.Example.COM, you cannot log in using amhost.realm-name.example.com.

Workaround. There are two workarounds:

First, try logging in using the following URL:

http://amhost.realm-name.example.com:port/amserver/UI/Login?realm=realm-name

Or, add the realm-name to the Realm/DNS aliases:

  1. In the Admin Console, go to Realms, Edit Realm - realm-name.

  2. Add amhost.realm-name.example.com to the Realm/DNS aliases.

  3. Restart the Access Manager server.

  4. Log in using the following URL:

    http://amhost.realm-name.example.com:port/amserver/UI/Login