The business processes are the procedures that diverse groups in the organization define to do their job. Processes can include procedures for:
Issuing payroll
Purchasing and accounts payable
Authorizing employee travel
Departmental budgeting
Terminating employees
It is imperative to assess these processes because they are generally supported by the applications used by each business unit. Things to consider include:
Do the current processes cause delays?
Are there a number of different processes that perform the same function?
Can processes be standardized across business unit boundaries?
How complex are the processes? Can they be consolidated or simplified?
Can the current processes handle organizational changes?
Any changes to be made to the processes should be initiated prior to the beginning of the deployment.