Sun Java System Access Manager 7.1 Performance Tuning and Troubleshooting Guide

jaxrpc getAttributes throws SSOException

A 403 error occurs. The problem occurs when session expiration notifications come between the SSO validation call and the call to fetch profile attributes on the agent side. The SSO validation is successful, but the profile attribute fetch fails with an SSOException from the server. This is the expected behavior. However, the SOAP client is not processing this exception properly, and is re-constructing. The client side calls wrap up this exception with IdRepoException. As a result the agent is not notified about the SSOException.

Solution:A fix was made in amclientsdk. This known problem was fixed in both Access Manager 7.0 Patch 6 and Access Manager 7.1 Patch 1. Upgrade to one of these Access Manager versions.