Sun Java System Application Server Platform Edition 9 Troubleshooting Guide

Cannot Find Log Files

The following Application Server logs are useful for troubleshooting installation problems:

Server log file — For troubleshooting server configuration and deployment problems
HTTP server access logs — For troubleshooting HTTP server problems, and for tracing the activity of HTTP requests entering the Application Server instances

Both the installation and uninstallation programs create log files and log all installation and uninstallation events to these files. The primary purpose of these log files is to provide troubleshooting information.

In addition to installation program messages and log files, operating system utilities such as pkginfo and showrev on Solaris and rpm on Linux can be used to gather system information.

Log file entries include information about the attempted action, the outcome of the action, and, if applicable, the cause of failure. The log files contain the followingtypes of message entries:
INFO — These messages mark normal completion of a particular installation tasks.
WARNING — These messages mark non-critical failures. Warning messages generally contain information about the cause and the nature of the failure, and also provide possible remedies.
ERROR — These messages mark critical failures that cause installation or uninstallation status to be reported as Failed. Error messages generally provide detailed information about the nature and the cause of the problem that occurred.

The domain-specific logs are located in install_dir/domains/domain1/logs/. Log files for the server installation in general are located as follows:
Solaris, root user installation/uninstallation:
```
/var/sadm/install/logs
```
Solaris, non-root installation/uninstallation:
```
/var/tmp
```
Linux installation/uninstallation:
```
/var/tmp
```
Windows installation/uninstallation:
```
%TEMP%
```
Log file names are different for each product distribution, but are platform independent:
Platform Edition, both SDK and Application Server distributions, main installation/uninstallation log files:
```
Install_Application_Server_8PE_<timestamp\>.log
Uninstall_Application_Server_8PE_<timestamp\>.log
```

Platform Edition, Application Server only distribution, low-level installation/uninstallation log files:

Sun_Java_System_Application_Server_Platform_Edition_install.B<timestamp\>
Sun_Java_System_Application_Server_Platform_Edition_uninstall.B<timestamp\>

Platform Edition, SDK distribution, low-level installation/uninstallation log files:

Java_2_Platform__Enterprise_Edition_1.4_SDK_install.B<timestamp\>
Java_2_Platform__Enterprise_Edition_1.4_SDK_uninstall.B<timestamp\>

Enterprise Edition, main installation/uninstallation log files:

Install_Application_Server_8EE_<timestamp\>.log
Uninstall_Application_Server_8EE_<timestamp\>.log

Enterprise Edition, low-level installation/uninstallation log files:

Sun_Java_System_Application_Server_Enterprise_Edition_
install.B<timestamp\>
Sun_Java_System_Application_Server_Enterprise_Edition_
uninstall.B<timestamp\>