Handling Potential Duplicates on the MIDM

The Duplicate Records function allows you to locate any profiles that are similar enough that they could represent the same object. You can compare potential duplicate profiles side-by-side to determine if they do represent the same object. Once you have determined whether the profiles are duplicates, you can use one of the following methods to correct the potential duplicate listing.

Merge

If you conclude that the profiles represent the same object, you need to determine which EUID to retain and then merge the profiles. For a description of the merge process, see Merging Profiles on the MIDM.

Resolve

If you conclude that two potential duplicate profiles do not represent the same object, you can mark the profiles as being resolved. Doing this does not change any information for either profile, but it flags them as not being potential duplicates of one another. There are two methods of resolving potential duplicates.

• Resolve – This type of resolution allows the profiles to be listed as potential duplicates again if one of the profiles is updated and, after its potential duplicates are reevaluated, the profiles still have a matching weight above the duplicate threshold.

• Resolve Permanently – This type of resolution marks the profiles as not being duplicates, and does not allow the pair to be listed as duplicates after any future updates to either record. This is a permanent resolution.