Run-Time Process

During run-time, the Siebel EAI Adapter’s components relay the contents of web requests to Java Collaborations or Business Processes for further processing and subsequent hand-off to an outbound Siebel EAI Adapter.

In routine operation, the Siebel EAI Adapter uses HTTP to post a Siebel XML-formatted message to Siebel. It also specifies one of the following actions to be performed on the XML message:

• Delete

• Upsert (Insert/Update)

• Query

The result is that a corresponding Workflow is executed to process the message. A Siebel Workflow is a customized business application for managing and enforcing business processes.

The Siebel EAI Adapter POSTs the message to the Web server. The Siebel Web Server Extension invokes the specified Business Service which, in turn, starts an internal Workflow.

The Workflow invokes the Siebel EAI XML Converter, which converts the information from XML into the Siebel internal format and presents it to the Siebel EAI Adapter. The information is then sent to the Siebel Server via the Siebel Object Manager.

If any data is to be returned, the EAI Siebel Adapter can pass the result to the EAI XML Converter and send the data back to the adapter as a Siebel XML message.