Access Manager Login URL Returns Message "No such Organization found" (6430874)

The problem may be due to the use of mixed-case (both uppercase and lowercase) characters in the fully qualified domain name (FQDN).

Example: HostName.PRC.Example.COM

Workaround : After installation, do not use the default Access Manager login URL. Instead, in the login URL, include the LDAP location of the default organization. For example:

http://HostName.PRC.Example.COM/amserver/UI/Login?org=dc=PRC,dc=Example,dc=COM

Once you've successfully logged in to Access Manager, you can eliminate the need to enter the full path to the user's organization each time you log in to Access Manager. Follow these steps:

1. Go to the Realm tab in Realm mode, or go to the Organization tab in Legacy mode.

2. Click the default realm or organization name.

   In this example, click prc.

3. Change all uppercase characters in the Realm/DNS Alias value to lowercase characters.

   In this example, add the all-lowercase value hostname.prc.example.com to the list, and then remove the mixed-case HostName.PRC.Example.COM value from the list.

4. Click Save, and log out of Access Manager Console.

You can now log in using any one of the following URLs:

• http://hostname.PRC.Example.COM/amserver/UI/Login

• http://hostname.PRC.Example.COM/amserver

• http://hostname.PRC.Example.COM/amserver/console