Portal Server Installation Issues

Cannot log in to Mobile Access after installation (6437280)

The problem occurs because the filter entry for the AMLControllerFilter filter is commented in the web.xml file of the Access Manager web application.

Solution In the web.xml file of the Access Manager web application, uncomment the AMLControllerFilter filter entry.

Portal Server configuration appears to hang: progress bar does not change (6350387)

As Portal Server is being configured, the installation progress bar does not move. This can give the impression that the configuration process has hung.

Solution Ignore the apparent inactivity and wait for the Portal Server configuration process, which can take up to 45 minutes on a low-end system, to complete.

(Solaris and Linux) Portal Server upgrade failing — cannot find /opt/SUNWappserver7/bin/asadmin (6313972)

Solution Refer to the following publication for the latest upgrade documentation regarding this issue:

Sun Java Enterprise System 5 Upgrade Guide for UNIX

Help file link does not work for iFrameprovider on the desktop (6199105)

Clicking on the help icon from the SampleIFrame Channel produces “HTTP Status 404 — /portal/docs/en/desktop/iframechann.htm” is not available.

Solution None. No help is provided with iFrame provider.

Installation and uninstallation of Portal Server appears to hang (5106639)

During installation and uninstallation of Portal Server, the installer and uninstaller appear to hang. The delay can be up to 30 minutes before installation/uninstallation finishes successfully.

Solution None.