Installation Issues

• Installing Access Manager on an Existing DIT Requires Rebuilding Directory Server Indexes (6268096)

• Authentication Service Is Not Initialized When Access Manager and Directory Server Are Installed on Separate Machines (6229897)

Installing Access Manager on an Existing DIT Requires Rebuilding Directory Server Indexes (6268096)

To improve the search performance, Directory Server has several new indexes.

Workaround: After you install Access Manager with an existing directory information tree (DIT), rebuild the Directory Server indexes by running the db2index.pl script. For example:

# ./db2index.pl -D "cn=Directory Manager" -w password -n userRoot

The db2index.pl script is available in the DS-install-directory/slapd-hostname directory.

Authentication Service Is Not Initialized When Access Manager and Directory Server Are Installed on Separate Machines (6229897)

Although the classpath and other Access Manager web container environment variables are updated during installation, the installation process does not restart the web container. If you try to login to Access Manager after installation before the web container is restarted, the following error is returned:

Authentication Service is not initialized. 
Contact your system administrator.

Workaround: Restart the web container before you login to Access Manager. Directory Server must also be running before you login.