Business Objectives

Check and elaborate on the answers that apply to your situation.

• Identify the business reasons that you want a mobile portal:

  • Improve ease of access to information

  • Speed up access to information

  • Expand the types of users who can use your portal

  • Improve user’s experience

  • Provide new services

  • Other

  Define which portal users will be allowed mobile access:

  • All portal users

  • Field employees (using PDA-capable applications, for example)

  • Other user categories

  Define which portal users will be allowed voice access:

  • All portal users

  • Users who cannot use visual interfaces

  • Other user categories