If you have problems with Sun Java System Web Server, contact Sun customer support using one of the following mechanisms:
Sun Software Support services online at:
The telephone dispatch number associated with your maintenance contract
So that we can best assist you in resolving problems, please have the following information available when you contact support:
Description of the problem, including the situation where the problem occurs and its impact on your operation
Machine type, operating system version, and product version, including any patches and other software that might be affecting the problem
Detailed steps on the methods you have used to reproduce the problem
Any error logs or core dumps
Sun is interested in improving its documentation and welcomes your comments and suggestions. Send your comments to Sun using the "Send comments" link at: http://docs.sun.com/
Please include identifying information with your comments, such as the part number and the title of the book.
To provide feedback on Sun Java System Web Server product, send email to mailto:firstname.lastname@example.org.