The tables in this section provide various quick tips on troubleshooting product component problems, including references to useful documentation. This section contains the following subsections:
Topic |
Details |
---|---|
Configuration File |
AMConfig.properties
|
Log and Debug Files |
Log file directory:
Debug file directory:
|
Debug Mode |
Refer to the Auditing Features chapter in the Sun Java System Access Manager 7.1 Developer’s Guide. |
Topic |
Details |
---|---|
Log Files |
Log file directory:
Application Server instance log directory (default location for the initially created instance):
Message log file name: server.log, for each server instance |
Configuration Files |
|
Troubleshooting |
Refer to the Sun Java System Application Server Enterprise Edition 8.2 Troubleshooting Guide. |
Topic |
Details |
---|---|
Log Files |
Installation log file:
|
Troubleshooting |
Topic |
Details |
---|---|
Log Files |
Installation log file:
Broker log file:
|
Troubleshooting |
Refer to the Troubleshooting Problems chapter of the Sun Java System Message Queue 3 2005Q4 Administration Guide. For performance problems, refer to “Analyzing and Tuning a Message Service” in the Sun Java System Message Queue 3 2005Q4 Administration Guide. |
Topic |
Details |
---|---|
Configuration Files |
For Monitoring Console:
|
Log Files |
For Monitoring Console:
For Monitoring Framework:
|
Troubleshooting |
If you cannot access Monitoring Console, refer to Troubleshooting the Monitoring Console in Sun Java Enterprise System 5 Update 1 Monitoring Guide. If you cannot see your monitored components in the Monitoring Console, refer to Troubleshooting the Monitoring Framework in Sun Java Enterprise System 5 Update 1 Monitoring Guide |
Topic |
Details |
---|---|
Debug Files |
Solaris OS: /var/opt/SUNWportal/logs Linux: /var/opt/install/portal/logs Portal Server Desktop debug files: Solaris OS: /var/opt/SUNWam/debug/desktop and /var/opt/SUNWam/debug/desktop.dpadmin.debug Linux: /var/opt/sun/identity/debug/desktop and /var/opt/sun/identity/debug/desktop.dpadmin.debug The dpadmin, par, rdmgr, and sendrdm Portal Server command line utilities have options to generate debugging messages. They are described in the Portal Server Administration Guide. |
Log Files |
Solaris OS: /var/opt/SUNWportal/logs Linux: /var/opt/sun/portal/logs |
Troubleshooting |
Refer to the Sun Java System Portal Server 7.1 Administration Guide. |
Portal gateway debug logs are located in the following directories:
Solaris OS: /var/opt/SUNWportal/debug
Linux: /var/opt/sun/portal/debug and /var/opt/sun/identity/debug/desktop/debug
For Solaris OS, logs for Portal Server services (such as NetFile) are in /var/opt/SUNWam/debug when logging is turned on from the Access Manager Administration Console.
Topic |
Details |
---|---|
Log Files |
Instance log directory:
Message log file name is server.log. |
Configuration File Location |
Solaris OS: /opt/SUNWsrvc-registry/install/install.properties Linux: /opt/sun/srvc-registry/install/install.properties |
Troubleshooting |
Refer to the Service Registry 3.1 Update 1 Administration Guide. |
Linux do not support Sun Cluster components.
Topic |
Details |
---|---|
Log Files |
Default log directory: /var/cluster/logs/install Error messages: /var/adm/messages |
Troubleshooting |
Refer to the Sun Cluster Software Installation Guide for Solaris OS. |
Topic |
Details |
---|---|
Log Files |
The errors log file lists all the errors the server has encountered. The access log file records the information about requests to the server and the responses from the server. For more information, refer to the Sun Java System Web Proxy Server 4.0.5 Administration Guide. |
Configuration File Directory |
For Solaris OS: /opt/SUNWproxy/proxy-instance-name /config For Linux: /opt/sun/webserver/proxy-instance-name /config |
Debug Mode |
You can set the value of the loglevel attribute of the LOG element in the /server-root/proxy-instance-name /config/server.xml file: info, fine, finer, finest. |
Topic |
Details |
---|---|
Log Files |
There are two types of Web Server log files: the errors log file and the access log file. The errors log file lists all the errors a server has encountered. The access log records information about requests to the server and the responses from the server. For more information, refer to the Sun Java System Web Server 7.0 Update 1 Administrator’s Guide These logs are located in the following directories:
If Web Server configuration fails during Configure Now installation, refer to the following logs for additional information:
Admin Server errors logs can be found here:
|
Configuration File Directory |
|
The following information in this guide is also useful for troubleshooting:
Chapter 6, Completing Postinstallation Configuration contains instructions for performing postinstallation configuration.
Chapter 8, Uninstalling contains information on problems that might occur while uninstalling the Java ES software.