Symptom: This troubleshooting symptom applies when Agent for Microsoft IIS 6.0 protects Microsoft Office SharePoint or Outlook Web Access. After issuing the appropriate configuration command (OwaAdmin.vbs -config defaultConfig for the Outlook Web Access 2007 version of this agent or SPAdmin.vbs -config defaultConfig for the Microsoft Office SharePoint 2007 version of this agent), one of the following messages appear, depending on the version of this agent:
"C:\Agents\iis_v6_WINNT_agent\web_agents\iis6_agent\bin\OwaAdmin.vbs (null): Cannot create a file when that file already exists. "
"C:\Agents\iis_v6_WINNT_agent\web_agents\iis6_agent\bin\SPAdmin.vbs(307, 4) (null): Cannot create a file when that file already exists."
Possible Cause: As explained in the preceding messages, a .dll file was manually removed and not reloaded with the same name.
The amowafilter64.dll file was manually removed and not loaded back with the same name "amowafilter."
The amsharepointfilter32.dll was manually removed and not loaded back with the same name "amspfilter".
Possible Solution: As explained in the preceding messages, issue the appropriate scripts to clear the first issuance and to then reissue the original command.
Run the command cscript OwaAdmin.vbs -unconfig c:\amconfig.txt followed by cscript OwaAdmin.vbs -config c:\amconfig.txt.
Run the command cscript SPAdmin.vbs -unconfig c:\amconfig.txt followed bycscript SPAdmin.vbs -config c:\amconfig.txt.