Regarding Agent for SAP Enterprise Portal 7.0/Web Application Server 7.0, user mapping must be created between Access Manager and the SAP Enterprise Portal 7.0/Web Application Server 7.0 instance. By default, the mapping is based on USER_ID. For this mapping, all users with an account in SAP Enterprise Portal 7.0/Web Application Server 7.0 must also be given an appropriate account in Access Manager.