Limitations in Connector for Microsoft Outlook

Some limitations exist in this release of Sun Java System Connector for Microsoft Outlook. The key limitations are:

• Every distinct identity in the Directory Server (for example, users, resources, conference rooms) must have an email address.

• Rich text in the appointment and meeting description field is lost once the same calendar event is modified in the Communications Express client.

• Message recall functionality is not available.

• Description of events is not available when checking availability.

• Free/Busy lookup does not display TENTATIVE or OUT-OF-OFFICE color coding.

• The properties for Sun Java System Connector for Microsoft Outlook cannot be modified using the Tools->Services option from the Outlook menu. To modify the properties:

  1. Exit Outlook.

  2. Right click the Outlook icon and select Properties.

     The Properties dialog appears.

  3. Select Folders - < your user name> from the list of services.

  4. Click Properties.

• Free/busy lookup using SSL is not supported.

• Installing Sun Java System Connector for Microsoft Outlook on Exchange servers is not supported.

• The installer will not run if Outlook is in Internet Mode. In Outlook 2000, the Internet Mail Only mode can contain both a POP and IMAP profile. Those profiles are not upgraded or converted in to the Connector for Microsoft Outlook 7.2 version.

• Recurring tasks are not supported.

• Offline limitations:

  • During an offline session, if any item in a Calendar, Task, mail, or Contact folder is modified using Outlook, and then another client on the server is used to modify the same item, the changes made offline are lost when the user returns to online mode in Outlook. The changes made by the other client on the server remain.

  • When creating a new event in offline mode, the invitation is saved to the user's Outbox. If, while still in offline mode, the user opens the invitation, the invitation disappears from the Outbox once it is closed.

• Junk Mail Filter does not work for Outlook 2003.

  The “Junk Email” feature available in Outlook 2003 (select Tools->Option) does not function with Connector for Microsoft Outlook. This is a known limitation for Microsoft Outlook. Senders that are set to be filtered using this tool are not filtered.

  Because Outlook's “Junk Email” feature relies on the client to filter unwanted messages, Sun recommends using a server-side solution. In client filters, like the one Outlook utilizes, the messages arrive in the user's Inbox, which is then moved to the Junk folder. This could potentially create unnecessary network traffic and slower response time.

  Users may use the Tools->Mail Filter option, which utilizes the server-side filtering function. A more efficient solution would be to use a server-side virus or junk mail filter that is compatible with Sun Java System Messaging Server. Unsolicited email may be rejected at the MTA (message transfer agent) level and never arrive in the user's Inbox, saving resources and disk space. For a list of third-party partners, see http://www.sun.com/software/products/communications/partner_library/index.xml