Troubleshooting Your Compliance Archiving Deployment

1. Make sure that the AXS-One and Messaging Server system users belong to the same UNIX group.

2. Verify that the spam filter interface is properly configured to capture the message stream you wish to archive.

3. Verify that the AXS-One Configuration file exists and is configured properly.

4. Check to see if there are any error messages in the mail.log_current.

   Logging must be enabled (see Enabling MTA Logging in Sun Java System Messaging Server 6.3 Administration Guide).

5. Verify that the staging directory has provided write permissions to the mail server user (mailsrv) and its group.