Repairing the .pst File with the Inbox Repair Tool

The Inbox Repair Tool (scanpst.exe) is a tool designed to help repair problems associated with Personal Folder (.pst) files. In addition, the scanost.exe tool is used to repair offline folders (.ost) files. The Inbox Repair Tool automatically installs during the Outlook setup. These programs are typically located in one of the following folders depending on your Outlook version:

• Outlook 2000: Program Files\Common Files\System\Mapi\1033\NT\

• Outlook 2002 (Outlook XP): Program Files\Common Files\System\Mapi\1033

• Outlook 2003: Program Files\Common Files\System\MSMAPI\1033

If you cannot find scanpst.exe in any of the above paths, perform a search for the file.

To Run the Inbox Repair Tool

1. Double-click the scanpst.exe file.

2. Enter the path and file name of the .pst file, or click Browse to locate the file.

3. Click Start.

   After successfully repairing your .pst file, you may resume email activities.