Troubleshooting Connectivity Issues in a Multi-Node Deployment (Server Pool)

If you are receiving errors where presence status is not being shared between servers in a server pool:

• Ensure that the nodes are configured correctly to enable server-to-server communication. See Configuring Server-to-Server Communication Between Instant Messaging Servers in a Server Pool for a list of configuration parameters and appropriate values.

• Check for server-to-server session establishment errors in the log file.