Sun Java System Communications Express 6.3 Administration Guide

ProcedureTo Troubleshoot Communications Express

  1. Verify whether the steps mentioned in Chapter 2, Installing and Configuring Communications Express have been followed when configuring the product.

  2. Enable Communications Express logs to view the detailed error logs and determine the cause for failure.

    Refer to the section on Log Files for steps to enable logging.

  3. Check the component logs for errors and exceptions reported.

    The log file maintains the list of errors encountered during installation, configuration, and running of Communications Express.